AA/NA, as such, ought never be organized, but we may create service boards or committees directly responsible to those they serve.
Tradition 9 addresses specialized volunteer service work that members perform, usually on a rotating basis. 12-Step boards and committees are organized for the groups to be able to communicate with each other, provide services to members and the community and make decisions together. These committees ultimately serve the groups through representation and by providing reports. Committees include area, regional and world service committees, all functioning with input from individual groups. Some groups are more involved and better informed, but all can participate in program-wide decisions if they choose. There are also Hospitals & Institutions, Public Information, Literature, Convention, Special Events, and Policy committees, among others. Never be Organized refers to not being managed, owned, or controlled by anyone, but through volunteering from members. Tradition 2 emphasized that our leaders are trusted servants, they do not govern. The idea of Tradition 9 is to try to avoid being distracted by personalities and try to stay focused on serving the groups and individual members. These boards and committees do have structure, planning, and predictability, as the work needs to stay on course and get done. Open, clear communication leads to accountability in service and efforts are made to always stay connected to groups and the collective group conscience.